Test Cancellation Period
REINTRODUCTION OF 3 DAY CANCELLATION PERIOD
The DSA are REINTRODUCING the 3 working day short notice cancellation period for practical car tests.
This was suspended when we restarted testing following the first lockdown in August 2020.
All tests taking place from Thursday 17th June 2021 will be subject to the 3 working day short notice cancellation period.
WHAT THIS MEANS FOR YOU
If you need to cancel a test within the 3 working day period as a result of a positive COVID-19 test result or having to self-isolate you will need to email us at customerservices@dvsa.gov.uk.
Please put – COVID SHORT NOTICE CANCELLATION – in the subject of your email and we will look to reschedule your test for the earliest possible appointment.
If you have cancelled as a result of COVID-19 the booking will be made for a date after you have finished self-isolating.
You may be asked to provide evidence when cancelling at short notice.
If you need to cancel your test for any other reason or do not turn up to your test you will lose your test fee.
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